Effective Date: June 18, 2026
YatriCare Cab Service respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect user information.
1. Information We Collect
Personal Information
We may collect:
- Full name
- Mobile number
- Email address
- Pickup and drop locations
- Billing information
- Travel preferences
Technical Information
We may collect:
- Device information
- Browser type
- IP address
- Location data (with permission)
- App usage information
2. How We Use Your Information
We use information to:
- Process ride bookings
- Assign drivers and vehicles
- Provide customer support
- Send booking updates and notifications
- Improve platform functionality
- Prevent fraud and misuse
- Meet legal and regulatory obligations
3. Location Information
YatriCare may access location information to:
- Identify pickup locations
- Track ride progress
- Improve route optimization
- Enhance user experience
Location access is requested only with user consent where required.
4. Information Sharing
We do not sell personal information.
Information may be shared with:
- Assigned drivers
- Payment gateway providers
- Cloud hosting providers
- Customer support partners
- Government or legal authorities when required by law
5. Data Security
We implement reasonable security measures including:
- Encrypted communication
- Secure server infrastructure
- Access control mechanisms
- Monitoring and security reviews
However, no digital system can guarantee complete security.
6. Data Retention
We retain information:
- For active customer accounts
- For legal and taxation requirements
- For dispute resolution purposes
- For service improvement and auditing
Data may be deleted upon request where legally permissible.
7. Cookies & Analytics
Our website and applications may use:
- Cookies
- Analytics tools
- Performance tracking technologies
These help improve service quality and user experience.
8. User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of personal data (subject to legal requirements)
- Withdrawal of certain permissions
Requests can be submitted through our support team.
9. Third-Party Services
YatriCare may integrate with:
- Payment gateways
- SMS providers
- Mapping and navigation services
- Cloud infrastructure providers
Third-party services operate under their own privacy policies.
10. Children's Privacy
YatriCare services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
11. Policy Updates
We may update this Privacy Policy periodically.
Updated versions will be published on our website and platform.
Continued use of services after updates constitutes acceptance of the revised policy.
12. Contact Us
YatriCare Cab Service
Operated by Firmbeginners IT Solutions Private Limited
Godda, Jharkhand – 814133, India
Email: support@yatricare.com
For privacy-related requests or concerns, please contact our support team.